The words "back to school" are a faint whisper in students' ears now, but in a few months, they will be a sharp screech like nails on a blackboard For most students, the month of August is a time for preparation

Sitting at a phone all day and taking orders from customers who are in assorted moods can be a demoralizing job Customer service representatives deal with customers who do not know what they want, customers who want what they cannot get and at times, customers who are unaware of what a business actually sells

When autumn blows in, adults don’t have to worry about going back to school This does not mean, however, that they don’t learn new things at the start of a fresh business year

Hearing the scream of your alarm clock Monday through Friday can be unpleasant This experience is worse, however, when you dread the place you work

Human resource employees have a daunting job; they must keep current, potential and former employees happy Keeping a balance and affectively communicating with all employees at a company, being patient with each employee’s different personality and providing benefits that cater to all takes a creative, resourceful and intelligent human resource department

Unfortunately, the adage, “good help is hard to find,” is more fact than fiction Each year, companies deal with employee turnover